See How Account Data Is Held
f999bdt keeps one policy for the whole account, and it reaches further than most people expect: the wallet, the session and the messages you send us all sit under it. We hold what an account needs to run — the name and mobile number you register
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with, the bKash, Nagad, Rocket, Upay or bank transfer reference behind a cash-in or cash-out, the device and browser you sign in from, and your play history. If you use the cricket markets during a BPL or international series, the bet-slip detail attaches to the same
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record, because a settlement has to trace back to the account that placed it. That is what lets us answer a query weeks later instead of guessing. We do not pass your lobby activity to a wallet operator for their own use, and payment partners see
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only the reference their transfer needs. What we can offer, and what we are required to keep, depends on the law where you are: Bangladesh rules apply to accounts opened here, and if you sign in from elsewhere, your local law and eligible regions decide what
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is available. Ask the desk for a copy of what we hold and you get it in writing. Read the detail below as our working standard rather than a clause that reads the same in every country.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.